Account Deletion & Your Data Rights

Walker Formulation Academy app and services. This page explains how to delete your account and associated data, and how to exercise your rights over your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Delete your account in the app

You can delete your account yourself, directly in the app:

Settings → Delete account

This action is irreversible: your profile, saved recipes, AI-assistant chat history and other account-linked content are deleted or anonymised, access closes immediately, all sign-in tokens and sessions are revoked and push-notification devices are deactivated. Within 30 days all account data (chats, files, learning history) is then permanently erased, except records we must keep by law. Once confirmed, the data cannot be recovered. Subscriptions bought through Google Play or the App Store are not cancelled automatically — cancel them in the store.

2. Deletion by request (email)

If you cannot access the app, email [email protected] from the address your account is registered with (or state that address in your message). Deletion requests are handled within 30 days of receipt. Our contact email is [email protected].

3. Your rights under UK GDPR

You have the right to:

• access a copy of your personal data and information about how it is processed;
• have inaccurate or incomplete data corrected;
• have your personal data erased;
• restrict or object to processing, and to data portability;
• withdraw consent to processing at any time.

To exercise any of these rights, email [email protected] from your account email. We respond within 30 days. You may also complain to the UK Information Commissioner’s Office (ICO) — ico.org.uk.

4. What is deleted and what may be retained

Deleted: personal data (name, contact details, email/phone) and user content (profile, recipes, chat history, uploaded files, devices and push tokens, sessions, settings).

May be retained: anonymised data, and records we are legally required to keep (for example payment and accounting records required by UK tax law, including store purchase records, which are kept without personal identifiers) for the periods prescribed by law. Such records are not used to identify you as a user.

5. Data controller

6. Privacy Policy

Full details of how we process personal data are set out in our Privacy Policy.